Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

We ask that everything comes back the way it left us: unworn, unwashed, with all tags still attached and in its original packaging. Every return is checked when it arrives. If a piece shows signs of wear or damage, we’ll let you know and may adjust the refund or send it back to you.

How to Return
Write to us at support@latenightclo.com with your order number and the pieces you’d like to return or exchange. We’ll reply with everything you need, including the returns address. Please get in touch within 14 working days of delivery. After that, you have another 14 days to send your parcel back to us.

The cost of the return shipping is yours, except if your item arrived faulty or differs from its description. Until the parcel reaches us, it stays in your hands, so we recommend choosing a shipping option with tracking and insurance and keeping your receipt.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and pre-ordered items. Please get in touch if you have questions or concerns about your specific item. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.